Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Blaenavon | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how we collect, use, and safeguard your information when you use our online pharmacy weight loss clinic services.

Who We Are

Pharmacy Weight Loss Blaenavon is a GPhC registered online pharmacy (No. 9012511) serving patients in Blaenavon and across the UK. We act as the data controller for all personal information collected through our services.

Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and consultation responses
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and device information collected automatically when you visit our website

How We Use Your Data

We use your personal information for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process
To dispense and deliver your medication safely, with delivery completed within 1 working day of pharmacist approval
To maintain accurate and legally required pharmacy records
To communicate with you about your orders, treatment, and any important safety information
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To improve our services and website experience

Our lawful basis for processing your health data is the provision of healthcare services and compliance with legal obligations. General personal data is processed under legitimate interests and contractual necessity.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes
Analytics cookies: Help us understand visitor behaviour so we can improve our services
Preference cookies: Remember your settings and choices for future visits

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Delivery partners: To fulfil and track your medication orders
Payment processors: To handle transactions securely and in compliance with financial regulations
IT and platform providers: Who support the operation of our website and pharmacy systems under strict data processing agreements
Regulatory bodies: Including the GPhC, NHS, or other authorities where we are legally required to disclose information
Healthcare professionals: If required for your safety or continuity of care

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

Data Retention

We retain patient and pharmacy records for a minimum of 8 years in line with NHS and regulatory guidance. After this period, data is securely deleted or anonymised.

Data Security

We take data security seriously. Your information is protected using appropriate technical and organisational measures, including encrypted storage and secure data transmission. Access to your personal data is restricted to authorised staff only.

Your Rights

Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information. You may also request that we restrict or stop processing your data in certain circumstances. To exercise any of these rights, please contact us directly using the details below. We will respond to all data-related requests promptly and fairly.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Blaenavon
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.